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irccdd.com
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Building Division
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Customer Survey
Customer Satisfaction Survey
Note: This survey will remain confidential and will only be read by the Building Official
Your Contact Information
Name:
Date:
Email:
Phone:
Occupation - Please select one
Owner/Builder
Contractor
Architect/Engineer
Permit Processor
Other:
Purpose of Visit - Please select one
Permit
Code Questions
Licensing
Other:
Employee who assisted you - Please select one
Charlotte
Michelle
Betty
Other:
Please rate each statement by selecting the most appropriate box.
Strongly Agree
Agree
Disagree
My wait time was reasonable
Staff was friendly
Staff made me feel welcomed
Staff was courteous
Staff understood my issue(s)
My issue was resolved to my satisfaction
The level of customer service exceeded my expectations
How can we improve? Please provide feedback
Only Press Submit Once
It may take a few moments for the form to send
